Shipping, Returns and Refunds
SHIPPING
PLEASE ALLOW 3 -4 WEEKS FOR SHIPPING (North America)
At Glo Apparel we make most of our product to order, this allows us to give our customer many styles, and colours to choose from. We also offer the custom hemming. You will receive a Canada Post Tracking Number once your order has been shipped. Thank you.
Shipping is based on Canada Post Business Rates.
Your shipping rate is based on your location:
- ACROSS CANADA: Expedited Shipping - $13
- US: Xpresspost - $25
- INTERNATIONAL: International Air - $47
RETURNS & REFUNDS/EXCHANGES
ALL CUSTOM ORDERS ARE A FINAL SALE AND CANNOT BE EXCHANGED OR RETURNED
Products may be returned for full refund within 14 days of receiving them.
After 14 days and up to 30 days products may be returned for credit only.
Products must be in original packaging unwashed and unworn. Please enclose a copy of the invoice, with a written statement stating what exchange or return you would like to do.
The customer is responsible for all shipping costs incurred. We recommend using Canada Post, to receive the best rate. As well as insure the package, as we are not responsible for lost or damage packages.
Please ship all returns/exchanges to:
Glo Apparel
#119 - 21868 Lougheed Hwy
Maple Ridge, BC V2X 2S4
Canada
Print return form:
return/exchange form
ORDERS
Prices are shown in CANADIAN FUNDS
We accept VISA, MASTERCARD, and AMERICAN EXPRESS. Personal cheques are also accepted but must be cleared before goods are shipped.
PURCHASE ORDER INFO:
1.888.233.4333
Monday - Thursday 10:30 am - 4:30 pm PT